WorldPay Help Page

 About WorldPay

WorldPay enable thousands of businesses to accept payments on the Internet, by phone, fax or mail. Visit our site at

 Shopper FAQ's

Our shopper FAQs are designed to give you help and advice about the payments process. They can help you resolve simple support queries quickly and easily, which means you can avoid telephone queues or delays associated with email support.

Whether you need information about refunds and returns or error messages, you should consult our FAQs in the first instance. You can find them on the WorldPay: Shopper Help.

If you need any further help, please contact the merchant or supplier of your goods and services for advice.


WorldPay recognise that security is one of the major concerns for the shopper during an online transaction. So we use state of the art security tools and techniques to ensure that you are protected against online fraud. For more information about WorldPay online security visit the WorldPay website at